Franchise Support
The goal of Kangaroo Bob’s management is to provide our business partners with exemplary customer service. Here are some of the ways that our franchise personnel help make your dream a reality.
Pre-Opening Development
- Access to Kangaroo Bob’s development network of real estate brokers, architects, lenders, contractors, and many others
- Design & construction support and assistance
- Franchise resources hotline
Comprehensive Training
- Hands-on training in our flagship store.
- Intensive classroom instruction at Kangaroo Bob’s.
- Training reference manuals, including electronic supplements
Marketing Resources
- Grand opening support and assistance
- High quality promotional and marketing materials
- Public relations materials
- New product development
- Use of the Kangaroo Bob’s name, logo, and characters
Ongoing Support
- On-site grand opening training and assistance
- Quarterly consultation visits from Kangaroo Bob’s field team
- Regular quality assurance consultations
- Business review analysis of store sales and performance vs. system-wide benchmarks
- Operating system manuals
- Proprietary Quarterly Team Game rollouts as well as new product rollouts
- Website maintenance, hosting, consumer calendar, and content management
- Password-protected intranet